CUSTOMER SUPPORT
LCD BULB INVENTORY LCD TERMINOLOGY ABOUT US CUSTOMER SUPPORT CONTACT US LINKS


1. Search by Brand
2. Keyword Search

Customer Service Policy

Safe Shopping Guarantee

Payment Information

Contact Information

Pricing Availability

Shipping Rates and Policies

Managing Your Account

Product Warranties

Return Policy

Safe Shopping Guarantee

At LCDProjectorBulbs.com, protecting your information is a high priority. We use a technology known as Secure Sockets Layer (SSL) to safely guard and protect your information. SSL encrypts all of your personal information including your credit card number, name and address. Your information is encrypted and can only be decoded by LCDProjectorBulbs.com.

Should you decide not to order on-line, through our secure servers, telephone, mail, and fax order completion options are available as well.

LCDProjectorBulbs.com offers links to the websites of related fields and manufactures in the industry. We will make every effort to link only to sites that meet similar standards for maintaining each individual's right to privacy and security. However, many other sites that are not associated or authorized by LCDProjectorBulbs.com may have links leading to www.lcdprojectorbulbs.com. LCDProjectorBulbs.com cannot control these links and is not responsible for the content or security of any site linked to or from the LCDProjectorBulbs.com site.

Pricing and Availability

At LCDprojectorbulbs.com we want you to feel comfortable placing an order with us. We will provide you with all of the information you need before you place your order. This includes shipping options, methods, and costs; itemized cost per product and order subtotal; shipping, insurance and handling charges; sales taxes; and the total amount of the order.

Once your order has been placed, LCD projector bulbs.com will NOT charge your credit card until your order has been completely fulfilled. If the item that you selected is not in stock, we will notify you via email and let you know the expected delivery date.

Product Warranties

LCD projector bulbs.com is a distributor of major national and international brands of replacement LCD replacement bulbs. The manufacturer's warranty, if available, applies to the LCD lamps that we sell. LCD projector bulbs.com does not provide any additional warranties.

Payment Information

LCD Projector Bulbs.com provides you many convenient options for payment.

Customers can pay by credit card online using Visa, MasterCard, American Express, or Discover. We also accept credit cards for phone, fax and mail orders.

Check or money order are available for mail orders only; cash on delivery for mail or fax orders; or on account (due 30 days from invoice date). Detailed instructions for each payment method are located within the LCD projector bulb shopping cart system.

LCD projector bulbs.com uses a Secure Sockets Layer technology to ensure security. See the section above on security for further information.

LCD projection Bulbs.com stores only your billing contact information on our web servers. Credit card information is NOT stored by LCD projector bulbs.com and must be re-entered for every purchase. This measure provides you with even further security.

LCD Projector Bulbs.com complies with all federal, state, and local sales tax laws. Customers are responsible to pay for sales tax, where applicable.

Shipping Rates and Policies

LCD Projector Bulbs.com offers shipping to all 50 states of the United States of America and any foreign country delivered to by Federal Express, UPS, and DHL worldwide. Shipping charges are applied per order, not per item.

UPS Ground Delivery is FREE within the continental U.S.; Federal Express Standard Overnight delivery is available for $15.95; Federal Express Priority Overnight delivery is available for $21.45. For orders shipped to Hawaii or Alaska via Federal Express an additional charge of $10.00 per order is added. Federal Express Overnight delivery for international orders is billed to the customer at actual Federal Express cost. Customs and import costs for foreign orders are billed to the customer at actual cost.

Items are generally shipped as available; however, if more than one shipment is made the customer will be charged for shipping only once. Customers have the option to ship orders in partial groups as available or as a complete group when all products are available.

While LCD Projector Bulb.com can not guarantee that your order will be shipped the same day it is received, you can check on the status of your order at any time by calling Customer Service at 1-866-LCD-BULB between the hours of 7:30 a.m. and 6:30 p.m. Central Standard Time, Monday through Thursday or between the hours of 7:30 a.m. and 5:00 p.m. Central Standard Time on Fridays, excluding holidays.

Return Policy

Return & Restocking Policy

LCD Projectorbulbs.com stands behind its products and will issue a refund, replacement or credit if you are not satisfied with your purchase and notify us within 14 days of receipt of product. A Restocking Charge of 20% will apply to all items returned where LCD Projector Bulbs has made no error in merchandizing or shipping. Refunds will be made by original method of payment. All returns must arrive in its original packaging and all freight charges for the return of goods are to be paid by the customer. There are exceptions to our Return Policy including, but not limited to, linear fluorescent bulbs 49" or longer in length, Special Order products, orders outside the continental U.S., and shipments delivered via common carrier. Please call 1-866-LCD-BULB to obtain a Returned Material Authorization (RMA) before returning any product. LCD Projector Bulbs may at any time limit the number of delivery attempts based on unfavorable delivery history resulting from, but not limited to, damage, loss, or theft.

Mistaken and Damaged Shipments

LCD Projectorbulbs.com will replace the order and refund any applicable shipping costs if we made an error with your order. Please note any obvious damage or shortage while applying your signature at the time of delivery and make all claims for replacement or credit within 14 days of delivery. To return any mistaken or damaged item, please call 1-866-LCD-BULB to obtain a Returned Material Authorization (RMA). For damaged orders, keep the original box and all packaging materials for possible inspection by the carrier and/or return to LCD Projectorbulbs.

Contact Info

At LCD Projector Bulbs.com, we believe you should always be able to contact us in a way that's easiest for you. That's why we offer several ways to communicate with us:

Toll-free phone: 866-LCD-BULB (866-523-2852)
Toll-free fax: 877-FAXBULB (877-329-2852)

sales@lcdprojectorbulbs.com
For Product questions and suggestions.

service@lcdprojectorbulbs.com
For Account and service questions and comments.

Our company address is:
LCD Projector Bulbs.com
5204 Indianapolis Boulevard
East Chicago, IN 46312-3838

Managing Your Account

All users of the site are free to explore most of the site without providing any personal information to LCD Projector Bulbs.com. In other areas of the site you may be asked to provide the following information:

a. If you place an order with your credit card, we gather contact and address information; credit card type, number and expiration date; and e-mail address.

b. If you contact us via e-mail or Feedback form on our site we collect your e-mail address so that we may respond to your e-mail.

c. If you request a catalog we will add you to our mailing list for paper catalogs and other special offers.

d. If you opt-in to our e-mail newsletter list, your e-mail address will be added to our list for periodic e-mail newsletters and special offers.

As with most web sites, we monitor where users of the site travel throughout the site so that we can develop a better understanding of the areas of greatest interest.

Customers can cancel or modify unshipped orders at any time by call Customer Service at 1-866-LCD-BULB. Once shipped, an order can not be cancelled or modified; however, if you are unsatisfied with your order you can return it within 30 days for a full refund as explained above.

Copyright © 2002, LCDProjectorBulbs.com. All Rights Reserved.     Looking for an LCD projector? Call us at 1-866-523-2852.
sales@lcdprojectorbulbs.com / 1-866-523-2852